User Support and Help Desk

Contact the Help Desk and User Support Teams

Please call the Help Desk for all technical problems and to initiate new projects.

Help Desk - 55555

Ray Valdez - Lead User Support Technician - 55511

Anthony Pease -
Lead User Support Technician - 55520

Manager

Jeremy Briggs Manager I.T. User Services
  • (916) 566-3400 ext. 55510

Help Desk Team

Ray Valdez User Support Lead
  • (916) 566-3400 ext. 55511
Austin Delacy User Support Technician III
  • (916) 566-3400 ext. 55555
Daniel Flesch User Support Technician II
  • (916) 566-3400 ext. 55555
Jason Nussbaum User Support Technician II
  • (916) 566-3400 ext. 55555

Site Support Technician Team

Anthony Pease User Support Lead
  • (916) 566-3400 ext. 55520
Azim Sharifi User Support Technician
  • (916) 566-3400 ext. 55555
Charles Mcgimsey User Support Technician
  • (916) 566-3400 ext. 55555
Clark Geurts IT User Support Technician III - Senior
  • (916) 566-3400 ext. 55514
David Peterson Database Administrator
  • (916) 566-3400 ext. 55555
Debbie Hegenderfer User Support Technician
  • (916) 566-3400 ext. 55517
John Thompson User Support Technician
  • (916) 566-3400 ext. 55555
Martin Benko User Support Technician
  • (916) 566-3400 ext. 55555
Marylou Heu User Support Technician II
  • (916) 566-3400 ext. 55555
Mike Lara IT User Support Technician
  • (916) 566-3400 ext. 55555
Shane Gifford Network Analyst I
  • (916) 566-3400 ext. 55544
Shane Kennedy User Support Technician
  • (916) 566-3400 ext. 55555