Constituent Services

Constituent Services

The Board encourages the early, informal resolution of complaints at the site level whenever possible. The first step in resolving a complaint is to speak with the staff involved and/or the administrator of the school site or department. If there are issues that cannot be resolved there or if the issue is very serious, a more formal process may be followed. Included below are description of the most common types of complaints filed with public school in California.

The Board prohibits any form of retaliation against any complainant in the complaint process. Participation in the complaint process shall not in any way affect the status, grades, or work assignments of the complainant.